Privacy Policy

A legal disclaimer

Escape to Bali provides curated travel packages and experiences to Bali, Indonesia. While every effort is made to ensure the accuracy of information provided on this website and during the booking process, we cannot guarantee that all content is current and free from error. All travel packages are subject to availability, and prices may vary based on season, accommodation, and activity changes. We act as a travel organiser and work with third party providers including airlines, hotels, chauffeurs, and tour operators. Escape to Bali does not accept liability for any loss, injury, damage, delay, or inconvenience caused by third-party services or unforeseen events beyond our control. including but not limited to natural disassters, or changes in government travel regulations.

It is the responsibility of all clients to ensure they hold valid passports, visas, and travel insurance prior to departure.

Escape to Bali reserves the rights to update or modify our services, terms, and inclusions at any time without prior notice. By using this website or booking with us, you agree to be bound by our terms and conditions and refund policy.

Privacy Policy

Escape to Bali is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

1. What information we collect

We may collect the following information when you use our website or book with us:

Full name, date of birth, and contact details (email, phone number)
Passport and travel-related details
Payment information (via secure third-part processors)
Emergency contact details
Preferences or special requirements for your trip

2. How we collect information

We collect personal information when you:

Fill out forms on our website
Book a package with us via WeTravel or other booking systems
Contact us via phone, email, or social media
Subscribe to our newsletter or promotions

3. How we use your information

We use your information to:

Process your travel bookings and payments
Communicate with you about your trip
Provide customer service and support
Comply with legal obligations
Improve our services and website

We do not sell or rent your personal information to third-parties

We may share necessary personal details with:

Trusted third-party suppliers (e.g. accommodation providers, airlines, activity hosts
Travel insurance providers (if requested)

All third-party providers are expected to handle your information with care and confidentiality.

5. Data Security

We take reasonable steps to ensure your personal information is stored securely and protected from misuse, loss, or unauthorised access.

6. Access & Corrections

You have the right to access, update, or correct your personal information at any time. To do so, please contact us at:

info@escapetobali.com.au

7. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve functuality and user experience. You can adjust your browser settings and disable cookies if you prefer.

8.Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

For any privacy-related questions or requests, please contact:

Owners:

Ngapera Chivers or Robert Chivers

Email: info@escapetobali.com.au